How your return policies can create trust and customer satisfaction

In an ideal situation, every customer who buys a product through your online store would be happy with their purchase, and you wouldn’t have to worry about arranging for returns. Unfortunately, it doesn’t matter how good your products or customer service are. Eventually, someone will be dissatisfied, and you’ll need …

Remote working boosts self-employed flexibility and productivity

Remote working boosts flexibility and productivity among the self-employed, new research by IPSE (the Association of Independent Professionals and the Self-Employed) and People Per Hour claims. The report suggests that freelancers overwhelmingly viewed remote working positively, with nine out of ten (87 percent) working remotely at some point in the …

‘It’s So Much Money.’ Paralympic Athletes Just Scored a Major Victory for Equal Pay

When Oksana Masters heard last week that the U.S. Olympic Committee voted to start giving Paralympians the same medal bonuses as Olympians, she burst into tears. An eight-time Paralympic medalist who was once so poor during training for the 2014 Games that she slept in her car, she was shocked …

October lets 11 public companies borrow money on its platform

French crowd-lending platform October (formerly known as Lendix), wants to educate more people about new ways to borrow money. That’s why the company is launching a project called Grandir Ensemble (grow together). 11 big companies are borrowing €100,000 each on October at a 2.5 percent interest rate. October users will …

This Upstart School is Offering a Bachelor’s Degree in Today’s Hottest Job Skills—and Students Pay Nothing Until They Get a Job

For years, coding schools have promoted the idea that they can teach in-demand computer skills just as well as traditional colleges. But now, in what appears to be a first, one coding school is evolving to offer a more traditional college program—bachelor’s degree included. Make School, a coding program based …

CSS & JavaScript Snippets for Creating Infographics

Infographics are one of those elements that have become equally popular in both print and web design. Regardless of the medium, these graphics help readers to better understand a concept or process. At their best, infographics take something complicated and turn them into a highly visual, yet simplified experience. The …

Standout tools: GoCentral Yelp Business Listing feature

Small business owners who want to be discovered in their local area know the importance of an online business presence. Consumers increasingly turn to online reviews when using the internet to research local businesses. Many trust online reviews just as much as personal recommendations. (How else do you choose a restaurant …

MIT cuts working relationship with Huawei and ZTE over alleged sanction violations

The Massachusetts Institute of Technology announced today it will suspend collaborations, including research projects and funding, with Huawei Technologies and ZTE, two Chinese tech companies fighting with the U.S. government over alleged sanction violations. In a public letter titled “New review process for ‘elevated-risk’ international proposals,” MIT vice president for …

WhiteSource nabs $35M to track open source code for security vulnerabilities

Open source software — a $14 billion market — has become a cornerstone for building apps and other IT services, with some 97 percent of developers today using using open source components of one form or another in their work. That popularity, however, belies a critical challenge: some of the most ubiquitous …

Twilio shops, Uber and Lyft IPO scuttlebutt, and Instacart raises $600M

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines. This week we had the Three Excellent Friends (Connie Loizos, Danny Chrichton, and Alex Wilhelm) on hand to kick things about with Scale Venture Partner’s own Rory O’Driscoll. As I’ve written the last …

Accelerating rate of digital tech and smart buildings to transform the built environment

Technology is in the process of transforming almost every aspect of society, with change happening at an “accelerating rate,” and this is being made possible due of simultaneous rapid advances in several key areas of technology. This is according to a new White Paper on ‘Megatrends: Smart Building Technology’ from …