Communicating with clients: 5 tactics for success

When working with a client, there is nothing more important than communication. Everything about the work must be communicated, from you to the client, or the client to you. Effectively communicating with clients leads to great projects and great results. Poor communication leads to poor outcomes and frustration. Take a …

Lessons from the most surprising marketing moments of 2018

Marketing is nothing if not creative, and that creativity can lead to some amusing (and surprising) marketing moments. In some cases, we’re floored by how much an advertisement was able to emotionally affect us. Others impressed us with the artistic direction of a campaign, or by a brand’s deviation from …

Poynt raises $100M for its smart payment terminal

Elavon, a U.S. Bank-owned payment processing company, and National Australia Bank have participated in the $100 million Series C for Poynt, a developer of smart payment terminals and an open operating system that powers any payment terminal worldwide. Palo Alto-based Poynt was launched in 2014 by Osama Bedier, the former vice president of Wallet …

New report challenges idea that productivity has no link with income

A new IZA World of Labor report published today suggests that workers’ effort may be more responsive to wage incentives and therefore the efficiency costs of progressive labour income taxation larger than previously thought. A fundamental question in economic policy is how labour supply responds to changes in remuneration. The responsiveness …

Why new technology can still make employees happier, healthier and more efficient

For many years, we became used to new technology being treated with excitement. Essentially, people thought technology made their lives better. More recently this consensus has been tested. On a very practical level, there is growing concern about the impact of everyday technology. ‘Screen-time’ has become a byword for anxiety …

Pia d’Iribarne joins Stride.VC as third partner

It turns out Stride.VC isn’t going to focus exclusively on the U.K. after all. Pia d’Iribarne is leaving Accel to join Stride.VC as a partner. Stride.VC was originally co-founded by former Accel partner Fred Destin along with Harry Stebbings, producer of “The Twenty Minute VC” podcast. Back in October, when …

10 customer service rules every web professional should follow

As website professionals, we function mainly as a service-based business. And like any service based business, customer service is critical to our growth. It’s also critical to manage a client list that doesn’t drive you crazy. As some would say: happy client, happy web pro! Since we are our own …

Building a culture of creativity that unites the physical and digital workplace

Agreeing on the definition of creativity is no easy task, as it can mean a whole range of different things to different people. To some, creativity means painting a beautiful picture or creating a unique sculpture, while for others it might mean writing a catchy tagline, developing a new business …

Staff prefer consumer digital comms platforms to corporate ones

A new report claims that the way that workers wish to communicate digitally differs from the platforms that are actually sanctioned by their employers. The research by Maintel claims a substantial proportion of employees would like to use consumer-grade tools such as Snapchat or Facebook Messenger for work. According to …

TCV closes $3B fund aimed at consumer internet, IT infrastructure and services

On the back of a strong showing for portfolio company Spotify going public last year and several biggies like Airbnb also slated to list very soon, VC firm TCV has announced its latest fund, the $3 billion TCV X, which has now closed and will start getting invested “soon,” the …

3 questions entrepreneurs must ask before starting a niche business

There are 20 trends that will help shape the next decade of small business, according to the Intuit 2020 Report. The research in this report, led by Emergent Research in partnership with Intuit, suggests that the climate is right for starting a niche business. Niche markets will reign in in the …

Growing reseller sales by identifying new customer segments

When wearing the “chief revenue officer” hat for your business, your job is to drive sales. Selling more to existing customers and identifying new customers in your target market can go a long way to growing reseller sales. However, targeting new customer segments for your reseller services can give sales …

Spotify reports 29% rise in MAUs to 207M but misses on Q4 revenues of $1.702B

Spotify continues to see growing uptake for its all-you-can-eat streaming music (and increasingly podcast) services, even as it fell short of analyst expectations on sales in its earnings. In Q4 results reported today alongside the blockbuster news that it was acquiring Gimlet and Anchor to step up its podcast push, the …

Rally Rd., the app that lets you invest in classic cars, raises $7M Series A

What happens when you bring together an entrepreneur, a product designer and an investment banker who all really love collector vehicles? You get Rally Rd., an app for buying and selling equity shares in classic cars. Launched in 2016, the company’s SEC-compliant platform lets users purchase shares in Ferraris, Porsches, …

Reinventing jobs for an automated future workplace

Earlier this year, the European Commission announced it will invest €20 billion in Artificial Intelligence (AI) research and development by 2020 to boost the adoption of AI and robotics across multiple industries, which will have a significant impact on the way work across sectors gets done. Facing demographic deficits, Europe …

Xiaomi is opening a retail store in London as it extends its Europe push

Xiaomi’s expansion into Europe continues at speed after the Chinese smartphone maker announced plans to open its first retail store in London. The company is best known for developing quality Android phones at affordable prices and already it has launched devices in Spain, Italy and France. Now, that foray has …

‘Cloud canteen’ startup Feedr raises £1.5M to provide office workers with a healthier lunch

Feedr, a food tech startup that delivers healthy and personalised meals to office workers as an alternative to companies setting up their own canteens, has picked up just over £1.5 million in pre-Series A funding. The round is led by London early-stage venture capital firm Episode 1. Also participating is …

Gravity Earth is using the blockchain to help refugees gain access to financial services

There’s considerable interest in the way blockchain technology could be used to manage personal data — so-called “self-sovereign ID” — but, to date, there are precious few examples of exactly how it might work. At TechCrunch Disrupt Berlin on the Startup Battlefield stage, Gravity Earth gave insight into how blockchain …